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Automating the Future: Insights fromThe Automation Company
Discover how AI-powered database reactivation can transform dormant leads into sales opportunities without the hassle. Learn about TAC's innovative Sleeping Beauty system that uses AI to engage, nurture, and qualify leads at scale, turning forgotten prospects into valuable appointments.
by
Ayman Baig
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Understanding Containment Rate: A Key Metric for Measuring AI Chatbot Success
Did you know that over 80% of customer service chats are now handled by chatbots and AI agents? This fact shows how vital it is to measure these automated systems well. Companies have used Containment Rate to check their chatbots and virtual assistants for years. But is this metric really telling the whole story?
by
Wasim Akram