Privacy Policy

1. Introduction

Welcome to The Automation Company. We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable Indian and international data protection regulations.

2. Important Information and Who We Are

The Automation Company provides AI-driven automation solutions, including chatbots, voice bots, and database reactivation campaigns. All services are subject to the terms and conditions outlined in this document.

3. The Data We Collect About You

We collect various types of personal data including, but not limited to:

• Identity Data (e.g., name, username, or similar identifier)
• Contact Data (e.g., billing and email addresses)
• Technical Data (e.g., IP address, browser type)
• Usage Data(e.g., how you use our website, products, and services)

4. How Is Your Personal Data Collected?

We collect data through direct interactions (e.g., account registration) and automated technologies (e.g., tracking website visits via cookies). This helps us provide tailored services and enhance user experience.

5. How We Use Your Personal Data

We only use your personal data where it is lawful to do so. Common uses include:

• Fulfilling our contractual obligations
• Managing your account
• Improving our services
• Compliance with legal requirements

6. Data Security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These safeguards align with both Indian and international data protection standards.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, in accordance with legal and regulatory obligations.

8. Your Legal Rights

Under Indian law and global data protection regulations, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Object to processing of your personal data

9. International Transfers

In cases where personal data is transferred across borders, we ensure that appropriate safeguards are in place to protect your data in line with applicable regulations.

10. Third-Party Links

Our services may link to third-party websites not operated by us. We are not responsible for the content or privacy practices of such external sites.

11. Contact Details

If you have any questions regarding this Privacy Policy or our practices, please contact us at:

12. Changes to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and your continued use of the service after the changes are made constitutes your acceptance of the updated terms.